FOI Request: Complaints about Bethair Ltd (FOI-3613)
Dear ***** *****
Re: Freedom of Information Request.
Thank you for your request for information under the Freedom of Information Act 2000, received on 2nd July 2019. Your request has been considered and our response is in bold below.
You requested the following:
I would like to know the number of reports to Trading Standards, Health and Safety Department and the Planning Department please. I am not really sure if any other departments could be involved in this matter so I apologise for any vagueness.
The Council’s Response
We, commercial Environmental Health Department responsible discharging limited Health and Safety Enforcement powers in commercial businesses, received one Health and Safety complaint on 10 July 2019 according to our premises record database.
The complaint related to employee liability insurance, Control of Substances Hazardous to Health (COSHH) procedures and the smoking of cannabis at 334 Old Street and a white Mercedes van allegedly used by the businesses.
As we only have jurisdiction of the COSHH aspect of the complaint, an officer from Environmental Health contacted the complainant to obtain further information to investigate. We have yet to receive a response from the complainant.
The employee liability insurance matter was referred to our Trading Standards Department for further investigation and the complainant was advised to contact the Police regarding the smoking of cannabis.
The London Borough of Hackney Trading Standards has received complaints from three separate complainants with regard to the company BETHEAIR LTD, these have been over a three month period which would not be sufficient to trigger a further intelligence interrogation and fuller investigation. There has been one intelligence log recorded on the IDB system, which correlates with one complaint the authority is aware off already and provides no further information.The address at Old Street has been visited by officers from the Trading Standards service, the venue is a restaurant on the ground floor with flats above; accessed by a separate door, there is no signage to identify this as the address where the company operates and officers were unable to identify if the company operated at that address after speaking to residents. There was an amount of post inside the premises, but as the premises are residential no powers allow officers to examine this.
Finally our Trading Standards enquiries have uncovered that although the website says the company is based in Old Street, Hackney; Companies House has the registered address as Brick Lane,Tower Hamlets and the physical location of the company is in Lewisham. It now appears Tower Hamlets Trading standards have taken the case for investigation.
Appeals & Complaints Procedure
If you are dissatisfied with this response and wish to appeal, please write to the Information Management Team and this will be dealt with through our Internal Review procedure.
Information Management Team - Governance
London Borough of Hackney
Hackney Service Centre
1 Hillman Street
London E8 1DY
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Information Commissioner"s Office
Telephone: 01625 545 700
Information Management Team
London Borough of Hackney