Estate Agent Boards (FOI-5931)
Dear ***** *****
Re: Freedom of Information Request /Environmental Information Request
Thank you for your request for information under the Freedom of Information Act 2000, received 19 May 2020y. Your request has been considered and our response is in bold below.
You requested the following:
I am looking for information regarding the number of complaints received by the Hackney authority in the last three years around estate agent boards (For Sale/For Let signs) and the amount of time that was spent dealing with these complaints.
The Council’s Response
In order to answer your question, we would need to manually examine individual records dated from 2017. These records are not held in an easily retrievable format.
This request is exempt under Section 12 of the Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2004.
Section 12 of the Act states that the Council is not obliged to comply with a request for information if the authority estimates that the costs of complying with the request would exceed the appropriate limit.
The appropriate limit is represented by the estimated cost of one person spending 2½ working days (or 18 hours) in determining whether the Council holds the information, and locating, retrieving and extracting the information requested. Consequently the Council is not obliged to respond to your request under the Freedom of Information Act 2000.
However Planning Enforcement Notices can be found on our website: http://planning.hackney.gov.uk/Northgate/ComplaintsEnforcements/EnfSearch.aspx
Our Annual Monitoring Reports (https://hackney.gov.uk/local-plan) also contains Planning Enforcement information which may be of assistance.
Appeals & Complaints Procedure
If you are dissatisfied with this response and wish to appeal, please reply to this email and this will be dealt with through our Internal Review procedure.
Your request should be submitted to us within 40 working days of receipt by you of this response. Any request received after this time will only be considered at the discretion of the Council.
If you are still not satisfied following the Internal Review, you have a right to appeal to the Information Commissioner"s:
Information Commissioner"s Office
0303 123 1113
Information Management Team
London Borough of Hackney