FOI disclosure log

Dear ***** *****

 

Re: Freedom of Information Request /Environmental Information Request

Thank you for your request for information under the Freedom of Information Act 2000, received 29 July 2020. Your request has been considered and our response is in bold below.

 

Your requested and the Council"s Response 

This request relates to the extension to Blue Badge scheme for people who have non-visible disabilities that came into force in England in August 2019.  

We would like to make a few enquiries about how Community equipment is commissioned in addition to Technology Enabled Care (Telehealth and Telecare).  This will help us to drive forward the TEC Industry and ensure service users receive the best possible service.

a: Does your organisation commission a community equipment service?

Yes

 

b: If yes, who is the lead (please provide contact details):

The Council has considered S21 of the FOI Act 2000.  A public authority is only obligated to publish the top three tiers of senior management within the Council. The majority of the information you have requested is exempt under section 21 of the Freedom of Information Act.  Section 21 (2a) states that information which is reasonably accessible to the applicant is exempt. In this case the organisational structure is available at https://hackney.gov.uk/how-the-council-works.  As such the Council considers S21 to be engaged

 

c: Who do you commission the service from, who is the current contract holder? Please provide details.

Millbrook Healthcare Ltd is the current contracted provider

 

d: When is the contract due to be re-tendered?

This is a 3-year contract which began on the 01/08/2018 and will end on 31/07/2021 however there is a  1 + 1-year option to extend. The contract will be retendered by 01/08/2023 if both options to extend are taken.

 

e: What geographic area does your commissioned community equipment service cover?

The contract covers residents living in the London Borough of Hackney

 

f: Do you specify any quality standards as part of the contract and procurement process?

No

 

g: Who is your Chief Digital officer? Please provide contact details.

 The Council has considered S21 of the FOI Act 2000.  A public authority is only obligated to publish the top three tiers of senior management within the Council. The majority of the information you have requested is exempt under section 21 of the Freedom of Information Act.  Section 21 (2a) states that information which is reasonably accessible to the applicant is exempt. In this case, the organisational structure is available at https://hackney.gov.uk/how-the-council-works.  As such the Council considers S21 to be engaged.

 

Telecare

a: Does your organisation commission or deliver a telecare service?

Yes

 

b: If yes, who is the lead (please provide contact details):

The Council has considered S21 of the FOI Act 2000.  A public authority is only obligated to publish the top three tiers of senior management within the Council. The majority of the information you have requested is exempt under section 21 of the Freedom of Information Act.  Section 21 (2a) states that information which is reasonably accessible to the applicant is exempt. In this case, the organisational structure is available at https://hackney.gov.uk/how-the-council-works.  As such the Council considers S21 to be engage

 

c: Who do you commission the service from, who is the current contract holder? Please provide details.

Millbrook Healthcare Ltd is the current contracted provider. Please see below link for further details   

https://www.millbrook-healthcare.co.uk

 

d: Do you specify any quality standards as part of the contract and procurement process?

Yes, TSA Quality Standard is specified in the current contract.

 

e: When is the contract due to be re-tendered?

The contract end date is on the 25 Feb 2022. We are currently reviewing options for the future provision of this service and do not currently have a contract date for re-tendering.

 

f: Are you aware of the switch from analogue to digital and are you preparing for this?

Yes, we are aware of the Digital Switch 2025 and are making plans and preparations to work towards this.

 

G: Is your commissioned service using assistive technology and the Internet of Things to support service users to remain independent?

No

 

Telehealth/Telemedicine

a: Does your organisation commission or deliver a telehealth/telemedicine programme.  This includes remote health monitoring, apps and video solutions.

No

b: If yes, who is the lead (please provide contact details):

Not Applicable (N/A)

c: Who do you commission the service from, who is the current contract holder? Please provide contact details.

N/A

d: Do you specify any quality standards as part of the contract and procurement process?

N/A

e: When is the contract due to be re-tendered?

N/A

f: Please provide a list of the key Telehealth/Telemedicine products that you are using?

N/A

g: Have you evaluated any of your programmes of work?

N/A

h: If yes, please share the link to your evaluation.

N/A

 

Appeals & Complaints Procedure

If you are dissatisfied with this response and wish to appeal, please reply to this email and this will be dealt with through our Internal Review procedure.

 

Your request should be submitted to us within 40 working days of receipt of this response. Any request received after this time will only be considered at the discretion of the Council.

 

If you are still not satisfied following the Internal Review, you have a right to appeal to the Information Commissioner"s:

https://ico.org.uk/global/contact-us/email/

Information Commissioner"s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

0303 123 1113

Yours sincerely

 

Information Management Team

ICT Services
London Borough of Hackney